FAQS

Shopping Guidelines:

1. Add to Cart all the items you want to purchase; or simply click Buy it Now

2. Complete all the necessary contact information

3. Select a shipping method

4. Choose a payment method 

5. Email the proof of payment to alexisapparel.ph@gmail.com within 48 hours to avoid the cancellation of your order

6. We will reply with a confirmation message once we have received your payment

7. Lastly, we will send the tracking number once your order is ready for shipping

 

Payment & Shipping

Payment Methods

BDO: 006930087482

Sharlaine Alexis Sulit

GCASH: 09178003921

Shipping

Metro Manila - P80

Outside Metro Manila (Anywhere in the Philippines) - P180

 

Return and Exchange Policy:

1. Strictly no refund, no exchange once you have paid; therefore make sure to check our size chart before you place an order to avoid clothing size mishap.

2. If you have any concerns regarding your order, you may email us at alexisapparel.ph@gmail.com

 

Care Guide:

Charmeuse is quite delicate; therefore the safest method is to hand wash in cold water. Please do not machine wash or bleach. Lastly, iron or steam only at a low setting. 

 

Size Chart: